Imagine a situation where you are going to a department for a specific work. But staff are not helping in your work. Now you are helpless and don’t know to whom you should complaint. In this Grievance Cell, information about online complaint filing process against department of organization is provided. The Department of Public Grievances operates an online platform to enable the students to file complaints in a hassle free manner.
Work of cell
This cell is the nodal agency to formulate policy guidelines for students of the organization. Redress of students' grievances, being one of the most important initiatives of the cell. The cell formulates public grievance redress mechanisms for effective and timely redress / settlement of students grievances.
Process to File Complaint
Visit the “Grievance Cell” under the students corner in the menu bar.
Click “LODGE YOUR GRIEVANCE HERE” for filing a fresh complaint.
Webpage will redirect to grievance registration form where one's fill the complaint.
Apart from above, user needs to write few personal details like name, department, mail , contact details etc.
In the area provided for writing the complaint, the user needs to enter his/her complaint.
Finally, user needs to click on submit.
After successful registration, cell will contact you regarding the same & trying to solve your problem.